Accessibility statement

BY CHARLES ACCESSIBILITY STATEMENT

Our Commitment to Accessibility

Charles Wellness, Inc. d/b/a By Charles (“we”, “our” or “us”) is committed to making our website's content accessible and user friendly to everyone.  If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Customer Service team at (800) 409-6465 or email our team at charles@bycharles.co. “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement.  We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies.  Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.

WHAT IF I HAVE QUESTIONS OR CONCERNS?

If you have any questions or concerns regarding our accessibility policies, please send us a detailed message to charles@bycharles.co. We will make every effort to resolve your concerns.

Effective Date: September 1st, 2018